Terms of service

TERMS OF SERVICE

Last Updated: [DATE]

OVERVIEW

Welcome to RTST.

RTST operates this website and online store, including all information, products, content, tools, and services available through it.

By accessing, browsing, or purchasing from RTST, you agree to be bound by these Terms of Service and all related policies referenced herein.

If you do not agree with these Terms, you must not access or use the Services.


CONTACT INFORMATION

RTST

Contact Email:

support@rtst.in

Website:

https://www.rtst.com

Location:

Bangalore, Karnataka, India

For questions regarding orders, shipping, returns, intellectual property matters, or these Terms of Service, please contact:

support@rtst.in


PRODUCT REPRESENTATION

RTST products are manufactured using print-on-demand production methods.

Actual products may vary slightly from digital mockups due to:

• Printing processes
• Fabric characteristics
• Device display settings
• Manufacturing tolerances
• Lighting conditions

Such variations are normal and do not constitute defects.


SIZING DISCLAIMER

Customers are responsible for reviewing the product size guide before placing an order.

Minor variations in garment measurements may occur due to manufacturing tolerances.

RTST is not responsible for incorrect size selections made by customers.


PRODUCTION AND FULFILLMENT

Most RTST products are produced after an order is placed.

Estimated production time is generally between 2–5 business days, although this may vary depending on product availability, order volume, and fulfillment partner capacity.


ORDERS AND ACCEPTANCE

Submission of an order constitutes an offer to purchase.

RTST reserves the right to refuse, cancel, or limit any order at its sole discretion, including but not limited to situations involving:

• Pricing inaccuracies
• Suspected fraud
• Inventory limitations
• Violation of these Terms

Orders are considered accepted only after successful payment processing and confirmation.


SHIPPING AND DELIVERY

Delivery dates are estimates only and are not guaranteed.

RTST shall not be responsible for delays caused by:

• Shipping carriers
• Customs authorities
• Weather conditions
• Public holidays
• Supply chain disruptions
• Events beyond reasonable control

Risk of loss transfers to the customer once the order is handed to the carrier.


CUSTOMS, DUTIES, AND TAXES

For international shipments, customers may be responsible for:

• Customs duties
• Import taxes
• VAT
• Brokerage fees
• Other charges imposed by local authorities

RTST is not responsible for such charges.


RETURNS AND REFUNDS

Returns, replacements, and refunds are governed exclusively by the RTST Refund Policy.

Because many RTST products are produced on demand:

Returns due to buyer's remorse, incorrect size selection, or personal preference may not be eligible for refund unless otherwise stated in the Refund Policy.


INTELLECTUAL PROPERTY

All content available through the Services, including:

• Logos
• Artwork
• Product designs
• Graphics
• Text
• Product descriptions
• Branding materials

are owned by RTST or its licensors and are protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, sold, or otherwise used without prior written permission from RTST.


INTELLECTUAL PROPERTY CLAIMS

RTST respects the intellectual property rights of others.

If you believe any content, artwork, design, or material available through the Services infringes your rights, please contact:

support@rtst.in

Please include:

• Description of the allegedly infringed work
• Identification of the material in question
• Your contact details
• A good-faith statement supporting your claim


MYTHOLOGY AND HISTORICAL INSPIRATION

Certain RTST products may draw inspiration from mythology, folklore, historical themes, nature, or cultural symbolism.

Such products are artistic interpretations created for expressive and decorative purposes.

RTST does not claim ownership of public-domain concepts, mythological figures, historical events, or cultural references.

However, RTST retains ownership of all original artwork, compositions, arrangements, and branding associated with its products.


PROHIBITED USES

Users may not:

• Use the Services for unlawful purposes
• Upload malicious code
• Interfere with website functionality
• Engage in automated scraping or unauthorized data collection
• Violate intellectual property rights
• Misrepresent identity or affiliation

RTST reserves the right to suspend or terminate access for violations of these Terms.


ELECTRONIC COMMUNICATIONS

By using the Services, you consent to receive communications electronically, including:

• Order confirmations
• Shipping notifications
• Customer support communications
• Legal notices


FORCE MAJEURE

RTST shall not be liable for delays or failures resulting from circumstances beyond reasonable control, including:

• Natural disasters
• Floods
• Fires
• Pandemics
• Government actions
• Labor disputes
• Internet outages
• Supply chain disruptions
• Carrier interruptions


DISCLAIMER OF WARRANTIES

THE SERVICES AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

RTST makes no guarantee that:

• The website will always be available
• Services will be uninterrupted
• Information will always be error-free
• Products will exactly match digital representations

ALL WARRANTIES ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.


LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, RTST SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM USE OF THE SERVICES OR PRODUCTS.

RTST'S MAXIMUM LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY THE CUSTOMER FOR THE PRODUCT GIVING RISE TO THE CLAIM.


RELATED POLICIES

Privacy Policy

Refund Policy

Shipping Policy

Contact Us


GOVERNING LAW

These Terms shall be governed by the laws of India.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India.


CHANGES TO THESE TERMS

RTST may update these Terms from time to time.

Updated versions will be posted on this page together with a revised "Last Updated" date.

Continued use of the Services following such updates constitutes acceptance of the revised Terms.


ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on the website, constitute the entire agreement between RTST and its customers.